Announcements
Click Here to Submit a New Support Ticket
As of 7:30 PM ET 1/12/2025
-
Stage 1: Basic Access – All Clear
Released: 8:40 PM ET 1/11/2025
Login to Microsoft365.com, set up MFA, and access Web Apps (Outlook, OneDrive) at Office.com.
-
Stage 2: New Email Availability – All Clear
Completely Released: 3:40 PM ET 1/12/2025
Release of Conisus emails held since 1/10. No action required.
-
Stage 3: Desktop Applications – All Clear
Released: 9:45 AM ET 1/12/2025
Access Outlook, OneDrive, and Teams desktop apps with instructions.
-
Stage 4: Mobile/Tablet Device Configuration – All Clear
Released: 3:40 PM ET, 1/12/2025
Instructions to set up email and apps on mobile and tablet devices.
-
Stage 5: VPN and Desktop Integration – All Clear
Released: 7:30 PM ET 1/12/2025
VPN access and desktop login integration with new credentials.
Please refresh the page for updated announcements.
Immediate Support
-
If your issue isn't related to the global issues listed in the Announcements section and you need immediate support:
- Submit a support ticket by clicking the 'Submit a Ticket' button below.
- Join the RingCentral Migration IT Support channel.
- In the RingCentral chat, state your problem and confirm that you've submitted a ticket for our support team to reference.